ACE Class: Managing Customer Expectations/What's in a Picture?
Learn how to keep Customers happy by understanding their expectations and what can disappoint them. A tongue in cheek look at some jobsite photos that can mean a lot more to a Customer (and you) than the obvious. A fun class with some perspective that benefits all involved in the building process.
Presented by Skip Brewer, an AHBA Past President and current Board Member, NC & SC Licensed General Contractor, NCBI Accredited Master Builder, NAHB Certified Green Professional with 20 years experience.